Egypt Post Services in Egypt Have Become Extremely Diverse and Very Important for All Egyptian Citizens.

This is due to the wide variety of services offered, as well as the ease of using them, especially since the procedures required for each service are very simple.

 

Therefore, in today’s article, we will learn about the services provided by Egypt Post, along with many other important details about it.

 

What Are Egypt Post Services?

 

Egypt Post offers a wide range of services, including postal, financial, governmental, digital, and logistics services. These services are provided to facilitate the lives of citizens and businesses and to expand financial inclusion in Egypt. Below is a detailed overview of these services.

 

Traditional Egypt Post Services:

 

 Sending and receiving regular mail or registered mail.

 Sending parcels within Egypt and abroad.

 Availability of express mail services and commercial goods shipping.

 The availability of the Waselha shipping and online tracking service to support e-commerce.

 

Financial Services of Egypt Post:

 

 Providing savings accounts and current accounts at post offices.

 Offering domestic and international money transfers.

 Issuing electronic payment cards such as Easy Pay and Yalla, used for electronic payments, money transfers, and bill payments.

 Providing installment and financing services to support small projects.

 

Government Services of Egypt Post:

 

 Disbursing pensions and social assistance to beneficiaries, such as Takaful and Karama, through Egypt Post.

 Paying traffic fines through post offices.

 Paying electricity, water, gas, and other utility bills, including Fawry services, at post offices.

 Providing Digital Egypt services to complete government transactions, such as renewing national ID cards or issuing official certificates, in selected branches only.

 

As a result, Egypt Post is no longer limited to sending letters and parcels; it has become a comprehensive center for financial, governmental, and digital services, especially with its extensive network of branches across the country.

 

Egypt Post Inquiries

 

You can now easily inquire about any Egypt Post service, as Egypt Post provides inquiry options for all its services. These include:

 

Inquiry About a Shipment or Parcel:

 

 Shipments and parcels can be tracked using the tracking number found on the shipping receipt.

 The receipt shows the shipment status, current location, and whether it has been delivered or not.

 

Inquiry About Postal Money Transfers:

 

 You can inquire about domestic or international money transfers.

 You can check the transfer status and whether it has been collected.

 Inquiries are made using the transfer number or national ID number.

 

Inquiry About Postal Account Balance:

 

 You can check the balance of your savings or current account.

 You can also review recent account transactions.

 Inquiries can be made electronically or at a post office.

 

Inquiry About Pensions Through Egypt Post:

 

 You can check the pension payment date.

 Inquire about the pension amount.

 Confirm payment readiness.

 These inquiries can be made through post offices.

 

Inquiry About Egypt Post Electronic Cards:

 

 You can track the status of your Egypt Post Visa card.

 Inquire about card issuance or renewal.

 Know the reason for card suspension, if any.

 These services are available electronically or through post offices.

 

Inquiry About Government Services Through Egypt Post:

 

 You can inquire about services such as bill payments and traffic fines through Digital Egypt services available at post offices.

 

How to Track an Egypt Post Shipment?

 

If you use Egypt Post services to send shipments or parcels, you can track them easily by following these steps:

 

 When sending a shipment or parcel, you receive a receipt containing a tracking number made up of letters and numbers.

 You can use the Egypt Post shipment tracking service available in electronic services or by contacting Egypt Post customer service and entering the tracking number.

 After entering the tracking number, click on Track to view shipment details.

 The shipment status will appear as one of the following:

  Received / In transit / Arrived at distribution office / Out for delivery / Delivered / Not delivered (with reason specified).

 

If there is an issue such as shipment data not appearing or delivery delays, ensure the tracking number is entered correctly. For new shipments, wait at least 24 hours. It is recommended to contact Egypt Post customer service or visit the nearest post office while keeping the shipping receipt.

 

Therefore, you should always keep the shipping receipt until the shipment is delivered and track the shipment regularly for updates. Note that international shipments may experience delays due to customs procedures.

 

How to Obtain an Egypt Post Visa Card?

 

You can easily obtain an Egypt Post Visa card by following these steps:

 

Visit a post office that offers Visa card issuance services.

Submit the required documents, usually your national ID card and mobile phone number to activate the card, and fill out the card application form.

Pay the card issuance fee, depending on the type of card you choose.

 Receive the card immediately or be informed of the pickup date.

 Activate the card and link it to your postal account for transfers or online purchases.

 

See Also:

Post Offices Open on Saturdays.

 

Frequently Asked Questions About Egypt Post Services

 

What is the Egypt Post customer service number?

 

The Egypt Post customer service number is 16789. You can call this number at any time to inquire about any issue you may face or to ask about any service you would like to use.

 

What is the express mail service?

 

The express mail service is a service provided by Egypt Post to send letters and parcels faster than regular mail. It includes shipment tracking and guaranteed faster delivery in exchange for higher fees compared to regular mail.

 

Does Egypt Post operate on Saturdays?

 

Yes, some post offices operate on Saturdays. However, you should call the customer service number to find the nearest branch that is open on Saturdays.

 

How can I inquire about a postal money transfer?

 

You can inquire about any postal money transfer through Egypt Post using the transfer number found on the receipt, either by visiting the nearest post office or by using the official Egypt Post website. This can be done by following these steps:

 

 Enter the transfer number and the required details, such as the recipient’s national ID number.

View the transfer status, including whether it has been paid out, the transfer amount, and the payment date.

Make sure to keep the receipt until the transfer is collected.

 

You can also regularly visit the Egypt Post Directory website to easily access all the information and details you need about Egypt Post services.